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Someone to help
There are a number of services to help you look after yourself, maintain your quality of life and live independently in your own home.
Support from Oxfordshire Social and Community services - who can get help?
People over the age of 18, who live in Oxfordshire and who need practical help due to sight or hearing loss, physical or learning disabilities, frailty or illness. Help is also available to people recovering from a hospital stay and needing temporary help to maintain their independence and quality of life. However, in order to work out just how much help is needed to make life easier for you, we do need to carry out an assessment.
What is an assessment?
An assessment is simply a discussion with you that will help us understand what help and support you might need coping with life on a day to day basis and living independently in your own home.
After the assessment we will identify and agree your needs with you and discuss the help and support available to meet them, according to the seriousness of your situation. There is a charge for most home support services and this will be discussed with you when the assessment takes place. We will give you a clear idea of what you can be expected to pay and how the charges are calculated.
If you have savings and capital assets of more than £23,250, you will be expected to pay the full cost of the care services.
If you have less than £23,250 we will have to financially assess you to find out how much you will pay towards your care.
If you don't qualify for a care package from Adult Social Care you could arrange to employ a care worker privately through a home care agency.
Contact Social and Community Services for an assessment or a list of accredited home care providers and personal assistants in Oxfordshire or download the Oxfordshire Care Guide 2010 from www.oxfordshire.gov.uk.
Delivered meals
Community meals are available throughout the county. The services offer frozen meals to those unable to prepare their own food. They are delivered weekly at reasonable cost and can take account of dietary and cultural needs.
How can I get meals delivered to me?
We may be able to arrange subsidised frozen meals for people who are assessed as eligible. Small freezers and regenerators are also available for hire.
If you wish to be assessed for this service or ask for more information, you can complete an online form on www.oxfordshire.gov.ukor telephone Social & Community Services at 0845 050 7666.
Can I buy the service privately?
Our supplier Apetito also has a home delivery service Wiltshire Farm Foods. The company website (http://www.wiltshirefarmfoods.com) features special diet choices and menus. Other companies also provide similar services – use the internet or telephone directories to find them.
Laundry Service
Oxfordshire Social and Community Services run a countywide service for people unable to manage their laundry needs.
A weekly delivery and collection service can be organised for people following assessment by a social worker or care manager.
If you wish to be assessed for this service or ask for more information, you can complete an online form on www.oxfordshire.gov.ukor telephone Social & Community Services at 0845 050 7666.
Shopping deliveries
If you are unable to do your own shopping, we can help to order your groceries over the telephone.
The order will be placed with Montclair Shopping with Care, a company to which you will be referred you if you are assessed as being eligible for this service.
Your shopping will be delivered, and can be put away in your cupboards by the driver, if you would like. There is a charge of £5.50 per delivery, but no minimum spend.
You can find out about the home shopping service through:
- Oxfordshire County Council's Social & Health Care Team, telephone 0845 050 7666 or email social&heathcare@oxfordshire.gov.uk
- your care manager
- Age UK Oxfordshire, telephone 0844 8870005.
Can I pay for this service privately?
Yes. You can contact Montclair Home Shopping with Care by:
- telephoning 01235 511881
- emailing paula@montclairhomeshopping.com
Most major supermarkets offer online shopping services. Most also offer shopping by phone.
Befriending service
Oxfordshire Volunteer Befriending Service - Volunteers will offer carers a regular weekly or fortnightly break from their caring role, by staying with the person they care for. This break will be approximately between 2 – 3 hours. Contact: Elaine Gilbert 07801482408 email: elaine@ccnwoxon.org.uk. Download more information (pdf format, 35KB)
Good Neighbour Schemes
The schemes provide support for the elderly, disabled or anyone who feels isolated within their community. Local groups of volunteers help out with such things as transport, gardening or running general errands, and often provide crucial social support for those who may otherwise feel very cut off.
For schemes in your area please contact the Oxfordshire County Council's Social & Health Care Team, telephone 0845 050 7666
Email Social&healthcare@oxfordshire.gov.uk
Useful contacts
Oxfordshire Community and Social Care
Address: Social & Health Care, PO Box 780, Oxford, OX1 9GX
Tel: 0845 050 7666
Care Quality Commission
On-line national care home and domiciliary agencies directory.
Address: CQC National Correspondence, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
Tel: 03000 616161
Age UK Oxfordshire
Information on shopping deliveries
Tel: 0844 8870005
Montclair Home Shopping with Care
Shopping Service with home delivery
Email: paula@montclairhomeshopping.com
Tel: 01235 511881
Wiltshire Farm Foods
Meal delivery service
Technical Helpline: 0800 678 30 60
Brochure Request & Customer Careline: 0800 773 773
Please note: The organisations listed on this page are not endorsed or recommended by Oxfordshire County Council and the contact details are provided for information only.
Please feel free to contact any of the organisations on this fact sheet yourself. If required, Carers Oxfordshire can also help you further. You can contact them on 0845 050 7666, Monday to Thursday 08:30-17:00, Friday 08:30-16:00
