Someone to help

There are services to help you look after yourself, maintain your quality of life and live independently in your own home.

Support from Oxfordshire County Council

People over the age of 18, who live in Oxfordshire and who need practical help due to sight or hearing loss, physical or learning disabilities, frailty or illness. Help is also available to people recovering from a hospital stay and needing temporary help to maintain their independence and quality of life. However, in order to work out just how much help is needed to make life easier for you, we do need to carry out a needs assessment.

A needs assessment is simply a discussion with you that will help us understand what help and support you might need coping with life on a day to day basis and living independently in your own home.

Oxfordshire County Council

Social and Community Services (for adults) and Children, Education and Families (for children)
Contact numbers for both departments:

  • Weekday office hours: 0345 050 7666
  • Emergency duty team (for urgent calls out of office hours): 0800 833408

Befriending service

Oxfordshire Volunteer Befriending Service - Volunteers will offer carers a regular weekly or fortnightly break from their caring role, by staying with the person they care for. This break will be approximately between 2 – 3 hours.

Contact: Elaine Gilbert 07801482408 email: elaine@ccnwoxon.org.uk. Download more information (pdf format, 35KB)

Care Quality Commission

Online national care home and domiciliary agencies directory.

  • www.cqc.org.uk
  • Address: CQC National Correspondence, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
  • Tel: 03000 616161
     

Age UK Oxfordshire

Information on shopping deliveries

Montclair Home Shopping with Care

Shopping Service with home delivery

Wiltshire Farm Foods

Meal delivery service

General information and advice

The Community Information Network

The Community Information Network, supported by Oxfordshire County Council, provides free information and advice for people aged over 50 or their carers.

Supportfinder guide to Oxfordshire services

Which guide to care in your area

Care options and finance

My Care My Home

My Care My Home, Oxfordshire County Council's preferred provider, offers an assessment of needs to people who fund their own care, and helps them to source suitable providers. It also provides advice on care finance and can refer you to a registered independent financial adviser.

Independent financial advice

Which guide to care in your area

Care Choices

Care Choices is a specialist information provider for care of the elderly and the specialist care of adults with additional needs (aged 18 – 64). See the website.

Choosing a care home

Age UK
Independent charity giving advice to older people, including advice on finding, choosing and financing a care home.
Telephone: 0800 169 6565
Website: www.ageuk.org.uk

Carers UK
Offers a network of local branches to give advice and support to carers, and those that they care for. They can give advice on benefits, tax credits and employment rights.

Elderly Accommodation Counsel (EAC)
Free advice on housing options for people in later life. The EAC website features two sites now combined into one: HousingCare.org and FirstStop.
Telephone: 0800 377 7070
Website: www.eac.org.uk/www.housingcare.org/www.firststopadvice.co.uk

GOV.UK
To get details of government policy throughout the UK, including enquiries about local authority care homes and the care needs and financial assessments.
Website (UK): www.gov.uk
Website (Northern Ireland): www.northernireland.gov.uk
Website (Scotland): www.scotland.gov.uk
Website (Wales): www.wales.gov.uk

Independent Age
A charity that offers expertise for older people on social care, benefits, befriending and other social support through their advice service and range of guides and publications.
Advice line: 0800 319 6789
Website: www.independentage.org

Regulation and inspection of care homes
For information about care homes in your area and the most recent reports on how they meet national standards.

Care Quality Commission (CQC) – England
Telephone: 03000 616161 (national customer service centre)
Website: www.cqc.org.uk

Which guide to care in your area
Free, independent and practical advice about caring for older people.

Benefits and allowances

Age UK
Independent charity giving advice to older people, including on the filling in of benefit forms.
Telephone: 0800 169 6565
Website: www.ageuk.org.uk

Citizens Advice Bureaux (CAB)
Can offer benefits checks to see what you are entitled to and help with completing forms.
Telephone: 08454 04 05 06 (Consumer helpline)
Website: www.citizensadvice.org.uk

GOV.UK
To get details of government policy throughout the UK, including enquiries about benefits and allowances, eligibility criteria and how to claim.
Website (UK): www.gov.uk
Website (Northern Ireland): www.northernireland.gov.uk
Website (Scotland): www.scotland.gov.uk
Website (Wales): www.wales.gov.uk

Independent Age
A charity that offers expertise for older people on social care, benefits, befriending and other social support through their advice service and range of guides and publications.
Advice line: 0800 319 6789
Website: www.independentage.org

Turn2Us
A charity that helps people in financial need to access welfare benefits, charitable grants and other financial help.
Website: www.turn2us.org.uk

Travel advice

Oxfordshire Travel Advice Line

Get free impartial advice on a range of transport options for those wanting to get out and about. Call: 0345 310 1111, Monday to Friday, 9am to 5pm or email: oxtail@oxfordshire.gov.uk.

Practical help

Good Neighbour Schemes

If you want help with transport, odd jobs, gardening, general errands, or befriending, a Good Neighbour Scheme is for you.

The Community Information Network works closely with Good Neighbour Schemes, and can help you to find one that will meet your needs. Find out more.

Equipment and home alterations

Devices that help keep you safe

Assistive technology includes a wide range of devices from simple things like memory aids, to high tech items, such as GPS tracking devices to locate somebody who's gone missing. Find out more.

Guidepost Trusts Independent Living Centre

Guidepost Trusts Independent Living Centre provides free information on ways to help people with disabilities and older people increase and maintain their independence. The centre can tell you about organisations and products and allows you to view and test out equipment.

To find out where to hire a wheelchair, find accessible holiday accommodation, a local or national support group for a particular illness and much more, call the centre’s information line on 01235 524857 or visit the website: www.guidepostsilc.org.uk

Home alterations

Age UK
Charity providing information, advice and support for older people.
Telephone: 0800 169 6565
Website: www.ageuk.org.uk

Care Aware
A free service specialising in funding advice for older people in the UK.
Helpline: 0161 707 1107
Website: www.careaware.co.uk

Care & Repair
A national charity aiming to improving the housing and living conditions of older people and disabled people.
Care & Repair England
Telephone: 0115 950 6500
Website: www.careandrepair-england.org.uk
Care & Repair Scotland
Telephone: 0141 221 9879
Website: www.careandrepairscotland.co.uk
Care & Repair Cymru
Telephone: 0300 111 3333
Website: www.careandrepair.org.uk

Citizens Advice Bureaux (CAB)
National network of free advice centres that can give advice on home alterations and improvements.
Telephone: 08454 04 05 06 (Consumer helpline)
Website: www.citizensadvice.org.uk

Disabled Living Foundation
National charity providing free, impartial advice about home adaptations for disabled adults and children and older people.
Telephone: 0300 999 0004
Website: www.dlf.org.uk
Website: www.livingmadeeasy.org.uk

Foundations
National body for home improvement agencies in England giving advice, help and support for home alterations.
Telephone: 0845 864 5210
Website: www.foundations.uk.com

Housing Executive
National body for home improvements agencies in Northern Ireland, giving advice, help and support for home alterations.
Website: www.nihe.gov.uk/index/advice/adaptations/agencies.htm

Independent Age
A charity that offers expertise for older people on social care, benefits, befriending and other social support through their advice service.
Advice line: 0800 319 6789
Website: www.independentage.org

Rica
Rica (formerly Ricability) is the trading name of the national research charity Research Institute for Consumer Affairs. They focus specifically on issues of concern to disabled and older consumers. Their website has many guides to products relating to mobility, the home and technology.
Telephone: 020 7427 2460
Website: www.rica.org.uk

Please note: The organisations listed on this page are not endorsed or recommended by Oxfordshire County Council and the contact details are provided for information only.

Please feel free to contact any of the organisations on this fact sheet yourself. If required, Carers Oxfordshire  can also help you further. You can contact them on 0345 050 7666, Monday to Thursday 08:30-17:00, Friday 08:30-16:00

 

From Carers Direct

Content Supplied by NHS Choices
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