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Oxfordshire County Council

Social and Community Services (for adults) and Children, Education and Families (for children)
Contact numbers for both departments:

  • Weekday office hours: 0845 050 7666
  • Emergency duty team (for urgent calls out of office hours): 0800 833408

Web links

 

Other carers' organisations

Citizens Advice Oxfordshire

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice. For advice, telephone 08444 111 444 or find your local bureau at www.caox.org.uk

Benefits

  • Attendance Allowance (Disability Living Allowance): first claims: 0800 88 2200; queries, upgrades: 08457 123456
  • Carers' Allowance: 0845 608 4321
  • Tax Credit Helpline: 0845 300 3900
  • Job Centre Plus: website

Pension Service

  • Applications: 0800 99 1234
  • Ongoing claims: 0845 6060 265

Social Fund

  • Winter fuel payments: 08459 15 15 15

Hospitals and medical

Approved care agencies

Services for black and minority ethnics (BME) carers

Good neighbour schemes

Good neighbour schemes are local voluntary groups, which offer a service in their community for those in need of help and support, which cannot be supplied through social and health care and other professional care agencies.

North East Abingdon Good Neighbour Scheme is a friendly group of local volunteers who give their time and services to help neighbours in the community. We offer help to anyone of any age.

What we do

  • Visiting and befriending
  • Help in the garden
  • Writing letters, filing, non-legal forms
  • Changing light bulbs, fuses, replacing batteries
  • Moving small items of furniture
  • Checking smoke alarms
  • Light housework
  • Basic DIY
  • Collecting prescriptions, shopping, changing library books
  • Giving someone a 'good morning' telephone call
  • Dog walking
  • Reading to people with a visual impairment
  • Helping people use email and the internet

For more information, contact David or Penny on 07956019611 or email gns.nea@gmail.com

 Local agencies and organisations

  • Age UK Oxfordshire: 0844 887 0005
  • Alzheimer’s Society Oxfordshire: 01865 876508
  • British Red Cross: 01235 552660
  • Contact a Family (Oxfordshire): 01491 836765
  • Dementia Information Service for Carers: 01993 700061
  • Dendron: 01865 231556, or email Help.Research@nhs.net
    The National Institute for Health Research (NIHR) Dementias and Neurodegenerative Diseases Research Network (DeNDRoN) is one of six topic-specific Clinical Research Networks in England.
  • Guideposts: 01993 899985 information line, 9am-5pm weekdays. In addition they have two part time Occupational therapists at the Independent Living Centre who can assess people looking for equipment to increase or maintain their independence.
  • Mental Health Information Line: 01865 247788 (provided jointly by Mind and Mental Health Matters)
  • Mental Health Matters: 01865 728981
  • Oxfordshire Befriending Network: 01865 791781
  • Oxfordshire Children's Information Service: 0845 226 2636
  • Oxfordshire Mind: Main office 01865 263730  
  • Oxfordshire Women’s’ Aid: 01865 205177
  • Rethink: 01865 455878
  • Royal British Legion 01844 216961 (provide welfare support to service and ex-service community). 
  • Samaritans: 0845 790 9090

National organisations

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