0345 050 7666 or firstname.lastname@example.org
Useful links and information
Oxfordshire County Council
Social and Community Services (for adults) and Children, Education and Families (for children)
Contact numbers for both departments:
- Weekday office hours: 0345 050 7666
- Emergency duty team (for urgent calls out of office hours): 0800 833408
- Find out more about needs assessments
- Care to help you live independently at home
- Help for people with sight or hearing impairments
- Health, recovery and wellbeing
- Getting out and about
- Equipment and adaptations
- Housing options and care homes
- Keeping safe
- Child social care
- Personal care
- Personal assistants
Other carers' organisations
- Carers UK: 020 7378 4999
- Carersline: 0808 808 7777
- Carers Voice Oxfordshire 01235 520440
- Carers Trust : 0844 800 4361
Citizens Advice Oxfordshire
The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice. For advice For more information please look at our advice guide: http://www.adviceguide.org.uk/ or telephone 08444 111 444
- Personal Independence Payment first claims: 0800 88 2200; queries, upgrades: 08457 123456
- Carers' Allowance: 0845 608 4321
- Tax Credit Helpline: 0845 300 3900
- Job Centre Plus: website
- Queries, Upgrades 08457 123456
- Applications: 0800 99 1234
- Ongoing claims: 0845 6060 265
- Winter fuel payments: 08459 15 15 15
Hospitals and medical
- NHS Direct: NHS 111
- Horton Hospital, Banbury: 01295 275500
- John Radcliffe, Oxford: 01865 741166
- PALs - Patient Advice and Liaison Service provides advice and support to all users of the NHS
Find services in Oxfordshire.
Approved care agencies
Services for black and minority ethnics (BME) carers
- Equality and Human Rights Commission 0845 604 6610
- The Afiya Trust 020 7582 0400
- Language Line 0800 169 2879
- Black information Facebook page link http://www.blink.org.uk/
- Asian People’s Disability alliance 020 8902 2231
- Refugee Council 020 7346 6700
- Asylum Aid 0207 354 9264
- Carers UK 0808 808 777
- Rethink 01865 904499
- Alzheimers Society 020 7423 3500
- Oxfordshire Chinese Community & Advice Centre
Guideposts Trust Independent Living Centre
Good neighbour schemes
Those people who may need the support of a Good Neighbour Scheme may be older people, people with disabilities, single parents, young mothers, those temporarily in need through illness or anyone who may be isolated in the community.
The help offered by Good Neighbour Schemes may include:
- Providing transport for appointments, hospital visits or to Day Centres
- Errands, shopping or collecting prescriptions
- Household tasks, minor repairs or gardening
- Looking after or walking pets
- Visiting or befriending
- Letter writing or simple form-filling
- Reading to partially sighted or blind people
- Signposting to services
Some schemes also provide other community activities such as coffee mornings, lunch clubs, trips out and other social events.
Why have a good neighbour scheme in your community?
Good neighbour schemes promote community involvement in addition to well-being for individuals. They can:
- offer informal, invaluable support.
- reduce feelings of isolation, exclusion, loneliness and anxiety.
- be seen as preventative services; preventing or delaying the need for more intensive or specialist care.
- provide a link and social bond between younger and older members of the community and also between newcomers and more established residents.
- allow individuals to remain independent and in their own homes for longer than would otherwise be possible.
- lessen the negative impact of the ongoing decline in rural services such as Post Offices, shops and public transport.
To find your local good neighbour scheme in Oxfordshire, Call 01993 776277 If there isn’t one in your area why not set one up?
A new scheme which sends out volunteers to look for people with dementia who have gone wandering away from home or got lost while out. Organisers liaise with Thames Valley Police. For more information go to the website.
Local agencies and organisations
- Age UK Oxfordshire: 0345 450 1276
- Alzheimer’s Society Oxfordshire: 01865 876508
- Barton Advice Centre: 01865 744152
- British Red Cross: 01235 552660
- Care quality commission 03000 616161
- Contact a Family (Oxfordshire): 01491 836765
- Guideposts: 01235 524857 information line, 9am-5pm weekdays. In addition they have two part time Occupational therapists at the Independent Living Centre who can assess people looking for equipment to increase or maintain their independence.
- Headway Oxfordshire 01865 326263- support services for carers of people with a brain injury (including stroke)
- Independent Advice Centre Wantage
- Library of electronic aids - Disabled Living Foundation.
- Mental Health Information Line: 01865 247788 (provided jointly by Mind and Mental Health Matters)
- Mental Health Matters: 01865 728981
- Oxfordshire Advocacy: Telephone: 01865 741200 Email: email@example.com www.gettingheard.org
- Oxfordshire Befriendingfor Life (OxBEL) 01865 791781
- Oxfordshire Volunteer Befriending Service 07801 482408
- Oxfordshire Family Information Service (OxonFIS): 0845 226 2636
- Oxfordshire Mind: Main office 01865 247788 or email firstname.lastname@example.org
- Oxfordshire Women’s’ Aid: 01865 205177
- Oxfordshire Welfare Rights
- The Personal Independence Payment toolkit for support organisations
- Rethink: 01865 455878
- Rose Hill & Donnington Advice Centre Ltd
- Royal British Legion 01844 216961 (provide welfare support to service and ex-service community).
- Samaritans: 0845 790 9090
- SEAP – Provides the NHS Complaints Advocacy Service for Oxfordshire which is free, independent and confidential. Tel: 0300 343 5718
Website:www.seap.org.uk Email: email@example.com - SEAP flyer (pdf format, 2.4Mb)
- South and Vale Carers Centre
Free independent and confidential advice, information and support. Day trips and young carers' project.
Tel: 01235 510212 (Contact us Tuesday to Friday 10am to 4pm)
- Spurgeons For more information please contact Margaret Madden (Project Manager) on 01865 777224, 07854726678 firstname.lastname@example.org
- Young Dementia UK 01993 776295
- Action on Hearing Loss: 0808 808 0123
- Age UK: 0800 169 8787
- Alzheimer’s Disease Society: 020 7423 3500
- Arthritis Care: 020 7380 6500
- Autism helpline: 0808 800 4104
- Contact a Family: 0808 808 3555
- Dementia Oxfordshire
- Diabetes UK: 020 7424 1000
- Disability Rights UK: 020 7250 3222
- Disabled Living Foundation (DLF): 0845 130 9177
- Downs’ Syndrome Association: 0845 230 0372
- Dying matters - find me help
- Epilepsy Action: 0808 800 5050
- Age UK: 020 7278 1114
- Healthtalkonline: website that lets you share other people's experiences of caring, health and illness
- Healthwatch - your spotlight on health and social care services.
- Holiday charities - The following organisations are members of Tourism For All, and are committed to offering accessible services and facilities.
- Macmillan Cancer Support 0808 808 00 00
- ME Association: 0870 444 1835
- Motor Neurone Disease Society: 08457 626262
- Multiple Sclerosis Society: 0808 800 8000
- NHS Choices, Carers Direct - Jargon Buster, a glossary of carers terms 0808 802 0202
- National Audio Book Library Charity - Free audio books for to those struggling to read. - 0207 407 9417 or email@example.com
- National Society for Epilepsy: 01494 601400
- National Osteoporosis Society: 0845 450 0230
- Parkinson’s Disease Society: 0808 800 0303
- Patient.co.uk - trusted medical information and support
- Royal National Institute for the Blind RNIB: 020 7388 1266
- Scope (for people with Cerebral Palsy): 0808 800 3333
- Spinal Injuries Association: 0800 9800 501
- Stroke Association: 0845 303 3100