Useful Contacts

Useful contacts

We have put together a handy list of useful contacts for carers in Oxfordshire.

Carer support

Oxfordshire County Council services

Adult Social Care – Oxfordshire’s offering to help adults live independently.
0345 050 7666

Out-of-hours Duty Social Worker – A county-wide service that deals with urgent social work needs outside of normal office hours.
0800 833 408

Live Well Oxfordshire – A directory that shows a wide range of support groups and services within Oxfordshire.
01235 849410

Independent services & charities

Carers UK – National information and advice service for carers.
0808 808 7777

Age UK Oxfordshire – Enabling older people to live their lives to the full.
0345 450 1276

Dementia Oxfordshire – Age UK Oxfordshire’s dementia support service provides help to everyone living with dementia in Oxfordshire.
01865 410210

Oxford Rethink Mental Illness – Local support for carers of people living with a mental illness.

Carents Room – Information and connections for those who need to ensure their parents get the best possible care.

Be Free Young Carers – Local charity supporting young carers.
01235 838554

Small Good Stuff – Find local, small providers of care and/or support.

Carers poetry – A platform for poems written by carers, also runs poetry workshops.

Care Quality Commission – The independent regulator of health and social care in England. You can search their database to see the ratings of local health and social care services.

SEND & family support

Oxfordshire County Council services

Oxfordshire Family Information Service – Provides information and support for children, young people and families in Oxfordshire.
01865 323332

Children’s services – Oxfordshire’s local offering to help protect children.

SENDIASS Oxfordshire – Advice and support for parents and carers of children with SEND.
01865 810516 (weekdays 9.30am – 2.30pm and answerphone outside these hours)

Independent services & charities

Oxfordshire Family Support Network – Supports families of people with learning disabilities to navigate the complex care support system.
07821 987 080

Shift – Support Help Information Families Support – A support group for carers of children with SEND that meets regularly in Abingdon.

Oxford Creators – Empowering 8 – 18-year-olds who have been failed by the education system. Provides mentoring, mental health support, employability skills and fitness sessions.

Home-Start Oxfordshire – Offering support, friendship, and practical help for families of young children.

Other important contacts

Mental health support

Samaritans – National mental health support line.
116 123

Oxfordshire Mind – Local advice and support for anyone struggling with their mental health.
01865 247788

Oxfordshire Talking Therapies – Free NHS therapy service.
01865 901 222

Financial & housing support

Turn 2 Us – National charity providing financial advice.
0808 802 2000

Money Helper – Government guidance for finances and pensions. Useful calculators for savings, pensions, care, and more.
0800 138 7777

Better Housing Better Health – A service that can help you improve the energy efficiency of your home to save money.
0800 107 0044

Oxfordshire Specialist Advice – A dedicated phone line and email to walk you through your entitlements to benefits, budgeting, and welfare issues in Oxfordshire.
01865 410660

Other support

National Sleep Helpline – Advice for sleeping issues, whether that’s for yourself or for your child.
03303 530 541

Getting Oxfordshire Online – Providing training and devices to help people get online.
01235 424715

Digital support – Age UK Oxfordshire can help you improve your digital competency.

Home Library Service – Delivers books and audio-visual items to those who struggle to physically visit a library.
01865 810259

British Red Cross wheelchair hire – Offering comfortable, safe, and reliable manual wheelchairs.
01235 552664