Useful Contacts

Carer support

Oxfordshire County Council services

Adult Social Care – Oxfordshire’s offering to help adults live independently.
0345 050 7666

Out-of-hours Duty Social Worker – A county-wide service that deals with urgent social work needs outside of normal office hours.
0800 833 408

Live Well Oxfordshire – A directory that shows a wide range of support groups and services within Oxfordshire.
01235 849410

Independent services & charities

Carers UK – National information and advice service for carers.
0808 808 7777

Age UK Oxfordshire – Enabling older people to live their lives to the full.
0345 450 1276

Dementia Oxfordshire – Age UK Oxfordshire’s dementia support service provides help to everyone living with dementia in Oxfordshire.
01865 410210

Oxford Rethink Mental Illness – Local support for carers of people living with a mental illness.

Carents Room – Information and connections for those who need to ensure their parents get the best possible care.

Be Free Young Carers – Local charity supporting young carers.
01235 838554

Small Good Stuff – Find local, small providers of care and/or support.

Carers poetry – A platform for poems written by carers, also runs poetry workshops.

Care Quality Commission – The independent regulator of health and social care in England. You can search their database to see the ratings of local health and social care services.

SEND & family support

Oxfordshire County Council services

Oxfordshire Family Information Service – Provides information and support for children, young people and families in Oxfordshire.
01865 323332

Children’s services – Oxfordshire’s local offering to help protect children.

SENDIASS Oxfordshire – Advice and support for parents and carers of children with SEND.
01865 810516 (weekdays 9.30am – 2.30pm and answerphone outside these hours)

Independent services & charities

Oxfordshire Family Support Network – Supports families of people with learning disabilities to navigate the complex care support system.
07821 987 080

Oxford Creators – Empowering 8 – 18-year-olds who have been failed by the education system. Provides mentoring, mental health support, employability skills and fitness sessions.

Home-Start Oxfordshire – Offering support, friendship, and practical help for families of young children.

Family Fund – supporting families raising disabled or seriously ill children and young people, providing grants and services that ease daily pressures and improve quality of life.

Other important contacts

Mental health support

Samaritans – National mental health support line.
116 123

Oxfordshire Mind – Local advice and support for anyone struggling with their mental health.
01865 247788

Oxfordshire Talking Therapies – Free NHS therapy service.
01865 901 222

Financial & housing support

Turn 2 Us – National charity providing financial advice.
0808 802 2000

Money Helper – Government guidance for finances and pensions. Useful calculators for savings, pensions, care, and more.
0800 138 7777

Better Housing Better Health – A service that can help you improve the energy efficiency of your home to save money.
0800 107 0044

Oxfordshire Specialist Advice – A dedicated phone line and email to walk you through your entitlements to benefits, budgeting, and welfare issues in Oxfordshire.
01865 410660

Other support

National Sleep Helpline – Advice for sleeping issues, whether that’s for yourself or for your child.
03303 530 541

Getting Oxfordshire Online – Providing training and devices to help people get online.
01235 424715

Digital support – Age UK Oxfordshire can help you improve your digital competency.
07584148507

Home Library Service – Delivers books and audio-visual items to those who struggle to physically visit a library.
01865 810259

British Red Cross wheelchair hire – Offering comfortable, safe, and reliable manual wheelchairs.
01235 552664