What support can I get?
Caring situations are all very different, whatever your situation contact us and we will help you to get what you need.
We want you to know that when you speak to us we have a wealth of experience, we won’t overwhelm you with information or advice and you don’t have to take any support we offer if you don’t want to. We can help you to tackle the things you feel that are difficult and find solutions that can make caring easier. Our team are here to listen and to help whatever your situation is.
We can offer advice and information and let you know about our wellbeing offers, or you can simply sign up to receive our newsletter that gives lots of information about services and activities going on – whatever you need we can offer advice, support, and connections to enable you to navigate what can be a confusing system.
I rang Carers Oxfordshire as my Mum is struggling with the care of my Dad, she had received an email from them but got confused about the support that was on offer and then accidentally deleted the email!. I had a helpful chat with a team member who explained clearly to me the content of the email, that Mum had been awarded £300 and how Mum said she wanted to see the sea. They also rang Mum and talked to her about her worries and about looking for a care home for respite care for Dad and reminded her that she can ring the carers line. During the conversation with me they also picked up that I was a carer both for my parents and our son and they asked if I had done a carer’s assessment and suggested it may be helpful to me. I felt that my concerns for both my Mum and me were understood and I was listened to and Mum was grateful to be contacted. So please do thank her.